Why Advance
Why Advance?
As part of an industry that deals in sophisticated technology that enhances our clients’ business, we know that serving customers is of the utmost importance. However, at Advance, we believe the human side of what we do every day is just as important.
Our commitment to our customers means that you will not find a more dedicated, experienced, or sincere company to direct and service your business solutions. If you are looking for commitment and performance, not rhetoric, this is what you will find with Advance.
The Advance Commitment
When you choose Advance for your business needs you’ll find that everyone from our president to our service technicians to our phone operators exhibit what we call the Advance Commitment.
From service and commitment before the sale to being available 24 hours a day, 7 days a week, 365 days a year (+1 for Leap Year), holidays included, we are always available to serve the most important people in our business world: our customers.
You can depend on the commitment of your Advance business partners at every level. We all appreciate and respect you as our customer. Every product provided by Advance, whether it is equipment, supplies, or service, is unconditionally guaranteed and carries the Advance Commitment. This is supported by key management who are as near as your phone.
No Problem Unresolved
Your problem is our opportunity to show you why Advance is so highly recommended time after time. We take it as our chance to personally demonstrate why Advance has received the Torch Award for Ethics in Business by the Better Business Bureau. Furthermore, it is our opportunity to show you why repeat business is such an integral part of what we do.
Extending the Family Business
Since 1964, the Elkin family has carefully built Advance into what it is today, led by their passion for placing the customer and employee experience above all else. These values have been the bedrock of Advance’s culture and success. Jeff Elkin, as the second-generation owner of Advance Business Systems, recognized that preserving these core values while ensuring the continued growth and prosperity of the company was of paramount importance. When it became clear that the next generation of the Elkin family wouldn’t be joining Advance, Jeff embarked on a mission to find the best partner to carry forward the company’s values, culture, and commitment to the local community. After an extensive and diligent search process that spanned over two years, Jeff found an organization that aligned perfectly with Advance’s vision. Advance joined forces with Flex Technology Group, the nation’s leading Managed Print Services provider. This strategic partnership allows Advance to retain its unique culture and identity while gaining access to the extensive resources, national footprint, and manufacturer support of a much larger organization.
Since teaming up with Flex Technology Group, we have held onto our unique culture, our fantastic team, and that special spark that makes us who we are. Jeff Elkin invested in Flex Technology Group and maintains his post as President of Advance; and, along with our leadership team, continues to lead Advance forward. The difference? We are now backed by the support of 19 best-in-class organizations that we partner with, learn from, and now grow alongside.
While we continue to stay true to our commitment to Maryland businesses of all sizes, we’re also in a better position to help our partners with big growth goals. We have the unique opportunity to offer our team bigger and better career advancements than ever before, all within the Flex Technology Group family.
Contact the Business Management Solution Experts at Advance Business Systems Today
Advance is a complete business solutions provider serving clients nationwide. We have offices and showrooms conveniently located in Cockeysville, Frederick, Annapolis, and the Ravens’ M&T Bank Stadium in Baltimore. Interested in a pleasant, productive, and refreshing experience? Reach out to the team at Advance Business Systems today at 410-252-4800.
