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Commitment

not rhetoric

Yes, we are in an industry that deals in sophisticated technology that greatly enhances our clients’ business. But at Advance, we believe the human side of what we do every day is just as important. That’s why you’ll find that everyone from the president of Advance to our service technicians to our phone operators exhibit a special “Advance Commitment.” We believe you will not find a more dedicated, experienced, or sincere company to direct and service your business solutions. If you are looking for commitment and performance, not rhetoric, this is what you will find with Advance.

The Advance service and commitment before the sale is only exceeded by the Advance service and performance after the sale.

Literally 24 hours a day, 7 days a week, 365 days a year (+1 for Leap Year), holidays included, we are available to serve the most important people in our business world: our customers.

You can depend on the commitment of your Advance business partners at every level. We all appreciate and respect you as our customer. Every product provided by Advance, whether it is equipmentsupplies or service, is unconditionally guaranteed and carries the Advance Commitment. This is supported by key management who are as near as your phone, who live in this community and who are completely dedicated to providing for your needs. This commitment is not just in "fair weather" or just during normal business hours. Advance will be there where and when we are needed. Period.

No problem will go unresolved. Your problem is our opportunity to show you why Advance has been so highly recommended time after time. It is our opportunity to demonstrate to you personally why Advance has received the Torch Award for Ethics in Business by the Better Business Bureau. Further, it is our opportunity to show you why repeat business, with our existing customers and those to whom they refer us, is such an integral part of what we do.

Our Partnerships

Advance is proud to partner with the following outstanding organizations. With deep roots in Baltimore, Annapolis, and Frederick, the following organizations and Advance share common values such as giving back to the communities where we live and work. We encourage you to learn more about each one and join us in their support.  See all partners »

Honors & Awards

2015 Ricoh Service Excellence Certified Dealership
2014 The Week in Imaging Elite Dealer Award
2013 Ricoh Family Group Dealer Renaissance Award
2013 Ricoh B2C Unit Sales Award
2013 Finalist – Baltimore Sun Top Workplace Award
2013 The Week in Imaging Elite Dealer Award
2013 Finalist – Baltimore’s Best Places to Work by Baltimore Business Journal
2013 Maryland Chamber of Commerce Business Hall of Fame - Alan and Lois Elkin
See All

2012 SmartCEO Magazine VOLT Award Nominee
2012 The Week in Imaging Elite Dealer Award
2012 Alan Elkin - Hunt Valley Business Forum's Business Person of the Year
2012 Lois Elkin - Women in Business Intra-Club Trailblazer Honors
2012 DocuWare Diamond Club Member
2011 Office DEALER Magazine’s Elite Dealer Award
2011 imageSource Magazine's Perfect Image Award
2011 Baltimore Magazine's Best Places to Work
2011 DocuWare Diamond Club Member
2010 Office DEALER magazine’s Elite Dealer Award
2009 Carroll County Chamber of Commerce Small Business of the Year Award
2009 Finalist – Baltimore’s Best Places to Work by Baltimore Business Journal
2009 Office DEALER magazine’s Elite Dealer Award
2008 Ichiban Award for Excellence from Savin for Highest Revenue in 2007
2008 Lois Elkin, Business Person of the Year Award from Delta Sigma Pi, Baltimore Chapter
2008 Alan Elkin, Delta Sigma Pi Career Achievement Award
2008 Office DEALER magazine’s Elite Dealer Award
2008 DocuWare Diamond Club Member
2007 Savin Corporation President’s Award
2007 Savin Corporation Marketplace of the Year
2007 Office DEALER magazine’s Elite Dealer Award
2007 Baltimore Business Journal’s Top Private Companies
2007 Alan Elkin, University of Baltimore’s Virtuoso Award
2006 Office DEALER magazine’s Elite Dealer Award
2006 Savin Corporation President’s Award
2006 Savin Corporation Marketplace of the Year Award
2006 Baltimore’s Best Places to Work by Baltimore Business Journal
2006 Alan and Lois Elkin, National Multiple Sclerosis Society’s Champion of Hope Honorees
Alan and Lois Elkin, Baltimore County Chamber of Commerce 2007 Business Hall of Fame Inductees
2005 Lois Elkin, Baltimore Smartwoman Magazine Bravo! Entrepreneur Award
2005-2006 Konica Minolta Corporation Pro-Tech Service Quality Award for Excellence
2005 Savin Corporation President’s Award
2005 Office DEALER magazine’s Elite Dealer Award
2004 Savin Corporation Dealership Performance Award, B2C Sales
Alan and Lois Elkin, Co-Chairs, Baltimore Zoo Zoomerang
2004 Lois Elkin, Maryland’s Top 100 Women by The Daily Record
2004 Konica-Minolta Corporation, Honor Council and Outstanding Achievement Award
Champion of Children Award from Casey Cares Foundation
2004 Office DEALER magazine’s Elite Dealer Award
2003 Maryland Chamber of Commerce Small Business of the Year Award
2003 Savin Corporation Marketplace of the Year Award
2003 Savin Corporation Dealership Performance Award
2003 Konica-Minolta Top Achievers Program
American Red Cross Disaster Relief Operations, Citation for Outstanding Support during Hurricane Isabel
2002 Savin Corporation Marketplace of the Year Award
2002 Savin Corporation Digital Duplicator Sales Award
Alan and Lois Elkin, Honorees, The Chimes Annual Hall of Fame Tribute
“Hearts of Love” Recognition Award from Aunt Hattie’s Place Inc.
2002 Savin Corporation Dealership Performance Award
2001 Savin Corporation Dealership Performance Award
2001 Lois Elkin, Top 500 Women-Owned U.S. Businesses Working Woman magazine
2001 Lois Elkin, Maryland’s Top 100 Women by The Daily Record
2001 Alan and Lois Elkin, Ernst and Young’s Entrepreneur of the Year Award for Maryland-Business Products Category
2000 Savin Corporation Dealer Performance in Excellence Award
2000 Savin Corporation Digital Duplicator Sales Award
Business Philanthropy Award Nominee, Maryland Chamber of Commerce
2000 Lois Elkin, Top 500 Women-Owned US Businesses Working Woman magazine
1999 Lois Elkin, Top 500 Women-Owned US Businesses Working Woman magazine
1999 Lois Elkin, Maryland’s Top 100 Women by The Daily Record
1998 Savin Corporation Dealer Performance in Excellence Award
National Multiple Sclerosis Society, Leadership Award
1997 Better Business Bureau Torch Award for Ethics in Business
1997 Alan and Lois Elkin, Nominees, Ernst & Young Entrepreneur of the Year
1995 Alan and Lois Elkin, Nominees, Ernst & Young Entrepreneur of the Year
1995 Minolta Corporation Dealer of the Year
1994-2003 Minolta Corporation Pro-Tech Service Quality Awards for Excellence
1994 Minolta Corporation Dealer of the Year
1985 Lois Elkin, Woman of the Year Award, National Association of Women Business Owners, Baltimore Chapter
1978-2003 Minolta Corporation, Honor Council

Case Studies

Explore the ways Advance has worked with our customers to make their businesses more efficient and effective.