Managed Print Services

Devoted to Saving You

Time and Money

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Most organizations have a variety of contracts from several different service providers for their multifunctional devices, printers, software and supplies. This fragmented approach to buying is inefficient and expensive but there is a better way.

Through Managed Print Services Advance unifies the buying approach to offer you up to 30% savings versus traditional, isolated buying methods.

Advance does more than just consolidate your vendors, we act as a consultant, advising you on the most strategic and cost effective approach to managing your entire output environment. This includes everything from ensuring your device fleet is right-sized to evaluating your business workflows and processes.

Managed Print Services Can Help Your Organization To:

  • Improve visibility to output volumes and costs
  • Plan for short term and long term output expenses with a flat, fixed budget
  • Focus on sustainability and reduce waste through optimized business processes
  • Increase uptime with fleet monitoring that alerts Advance when issues arise
  • Free up IT departments and office managers to focus on other initiatives
Top 10 Reasons to Adopt Managed Print Services »

How We Do It

Mapping Out The Current State

Our first step is to gain a clear understanding of your current output environment, including business processes surrounding the output. This stage includes a deep dive into the goals and needs of your organization with your very own Managed Print Services Analyst, who will conduct interviews with key stakeholders and pull device-level information to create a map of the existing state using custom software. We will create benchmarks and extract data where possible to begin forming recommendations and establish metrics for improvement.

Developing A Holistic Plan

Once we have mapped-out the current state and understand the unique needs of your organization, your Managed Print Services Analyst will identify vulnerabilities and provide a recommendation to re-engineer the environment through fleet optimization, software enhancements, and process reconfiguration. Within the recommendation, we will address concerns such as data security, cost capture, and sustainability with technology and workflow optimization such as:

  • Single point of contact for your output infrastructure
  • Real-time reporting for transparency of output and costs
  • Secure print functionality
  • Cost recovery and bill-back technology
  • Sustainability and cost management tools
  • Automatic proactive toner replenishment
  • Automatic meter collection

Seamless Implementation

Initiatives designed to re-envision the way your organization operates are often an overwhelming concept for all stakeholders involved. At Advance, we design a custom implementation plan that fits your organization’s needs while creating as little disruption as possible. Using custom mapping software, we provide you with a visualization of the change process to give you a 360 degree view of the change process before implementation. We view the implementation plan as a collaborative effort, taking into account input and feedback from members of your organization. This allows us to incorporate all necessary considerations to create a seamless execution and also creates buy-in from all areas of the organization, not just the decision makers.

Optimization That Never Rests

Once the solution is implemented, your dedicated account management team and Managed Print Services Analyst will continue to measure, monitor, and manage your output environment. We will continually look for opportunities to right-size and optimize the infrastructure based on changing needs or evolving usage. During regular Strategic Business Reviews, we will discuss optimizations and provide extensive reporting, inclusive of service history, will be provided to you and your team to give you complete transparency of output, costs, and improvements taking place within the environment.

Continued Management and Support

Our proactive approach to monitoring and managing your print environment means less disruption to your resources, less downtime and one single point of contact for your entire print environment.

In House Leasing

We offer a full in-house leasing service to our customers. Enjoy a greater flexibility in your leasing options, including fixed payments, longer terms, and tax benefits. All leases are funded and managed directly by Advance, so we are able to work directly with you.

As a result, you can maintain a single point of contact throughout your entire relationship with Advance, from service and supplies to sales and leasing. Every day, we look to raise the bar on providing the best service to you. Find out more »

Case Studies

Since 2002, Advance has been the exclusive business solutions provider for the Baltimore Ravens front office operations. Learn how Advance developed a one source solution for service, billing, and maintenance for the team’s main headquarters in Owings Mills, its satellite operations at M&T Bank Stadium, and training camps, as well as a home office setup for the team’s owner.

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Client Testimonial

“Execution is the focus. If a machine would go down, no matter what the hour, we knew that we could count on Advance to be there to continue to move us forward. Advance has earned the confidence of our organization every day.”

Edward Burchell
VP Regional Partnerships & Sales
The Baltimore Ravens