Posts Tagged ‘Disaster Recovery’
4-Steps to Ensuring Proactive Maintenance & IT Support for Your Business
In our digitally dependent world, a blackout of any duration can damage profits and client confidence. Yet 70% of companies, both with internal IT departments and those using hosted IT vendors, take a patchwork approach to managing their infrastructure. These businesses receive lackluster IT support at best, waiting for problems to occur and then scrambling…
Read MoreA Fully Managed IT Services Provider Can Revolutionize Your Company’s IT
In our younger days, we loved pretending to be firefighters. Running a tech-dependent business can feel like the game never ended. We’re always rushing to put out the latest fire, only to see another one spring up somewhere else in the system. It’s exhausting, expensive, and inefficient. A fully managed IT provider, like Advance, can…
Read MoreProtecting Yourself, Your Employees, & Your Business on Cyber Monday
Cyber Monday is a wonderful thing – instead of fighting through the masses on Black Friday, those of us who value our sanity choose to purchase our holiday gifts at discounted prices from the privacy (and safety) of the Internet. So, what is the issue, one may ask, with this apocryphal holiday? If you’re a…
Read MoreStop the Vicious Email Cycle, Collaborate with Google Docs
As ubiquitous as Google is these days, some of its lesser known features are worth some attention, especially when it comes to file sharing and collaborating on projects. Like many people, I was accidentally introduced to Google Docs when I inadvertently selected the “open as a Google spreadsheet” option on an Excel attachment I had…
Read More“Advances” in Remote Support
Just the other day I overheard a conversation regarding a service provider and their inability to fix a simple network connectivity issue over the phone. I said to myself, “Why aren’t they using remote assistance tools to address these issues?” While Advance does indeed offer phone support, the bulk of service calls within our Network…
Read MoreRemote Software
How important is remote software to our industry? In my opinion it is absolutely necessary and should be a staple within any helpdesk environment. Remote support minimizes downtime and allows the service provider to instantly triage most issues without the constraints of time or travel. In the beginning it wasn’t always so easy to remote into a…
Read MoreControl your data – don’t let it control you
Multifunctional printer/ scanner/ fax devices are being used more and more in the everyday office. With that said, the number of options available on these devices (also known as MFPs or MFDs) also continues to grow thus requiring more detailed MFP configuration. The majority of new multifunctional devices are setup with simple scanning solutions such…
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