Preparing Your Guests for Gameday

Congratulations! Your tickets have been reserved for your guests. In order to make sure they have a seamless, positive experience in the suite, please follow the steps outlined below. Should you have any questions, please reach out to Maria Elmiger. Thank you!

Step 1 - Download and Read the Gameday FAQ Guide

Download the Terps Basketball Gameday FAQ Guide.

Read through the guide to familiarize yourself with these policies so that you can be a resource to your guests should they have questions.

 

Step 2 - Notify Guests that their Tickets Have Been Reserved!

Attach the Terps Basketball Gameday FAQ Guide guide to your email.

 

Send the following note to your guests:

 

Dear (Customer First Name),
 
I am really excited that you are going to be joining us at the upcoming Terps basketball game! You will be receiving an email with your tickets shortly.  If you do not receive your ticket email within the next couple of days, please let me know! Please note: you must "Accept" your tickets in the email within 24 hours of receiving the email in order to attend the game!
 
Please click here for everything you need to know for attending the game including:
 
1. How to accept, access and use your ticket
2. Stadium protocols
3. Location map
4. FAQ's

If there is anything else I can help you with, please let me know. Go Terps!

Step 3 - Confirm Gameday Details

Please confirm that your guests have received their tickets via email.

If you are attending the game with your guests, please provide your contact information should they need assistance on gameday.