Customer Service Representative / Call Center

May 9, 2017

Customer Solutions Representative

Advance is a business solutions provider helping organizations become more efficient and more effective through technologies, processes, and services.  We are seeking an exceptional customer service representative to join our team.  

Responsibilities Include

  • Delivering excellent customer service while answering incoming calls for service and supplies
  • Researching and verifying customer's information
  • Entering service and supply requests into system 
  • Assisting service team members as needed

Qualifications for the Position Include

  • Exceptional communication skills, clear speaking voice, and helpful attitude
  • 2-3 years customer service experience, preferably in a call center environment
  • Ability to follow established processes and solve problems 
  • Attention to detail, accurate data entry, and focus under pressure
  • Microsoft Office suite
  • Comprehensive benefit plan including health, Rx, dental, and vision insurance 
  • Flexible spending accounts
  • Company provided life and disability insurance
  • 401(k) Plan with an excellent company match
  • Wellness program with onsite fitness classes 
  • Supportive team environment
If you're looking for a place to grow and succeed, you've found it at Advance.

Please send your resume detailing your qualifications to

Thank you for your interest in Advance!

Advance was recently named a Best Place to Work by the Baltimore Business Journal and a Baltimore Sun Top Workplace.  To learn more about how We Live and Breathe This Stuff, follow us on Twitter (@advancestuff), FacebookYouTube, and LinkedIn.